How Smart Printer Help Center collects, uses and protects your personal information, in line with GDPR and CCPA.
Last updated: July 1, 2026
We collect information you provide directly, such as your name, email address, phone number, mailing address and payment details when you request a quote, place an order, or contact us. We also collect artwork and files you upload for design or printing.
We automatically collect limited technical information when you visit our site, including your IP address, browser type, device type, pages viewed and referring URLs, through cookies and similar technologies.
Cookies are small text files stored on your device. We use strictly necessary cookies to operate core site features, and — with your consent — analytics and preference cookies to understand how the site is used and to remember your settings. You can manage cookie preferences through your browser at any time. See our Cookie Policy for full details.
We use analytics services to understand aggregate visitor behaviour, such as which pages are visited and how long visitors stay. This data is used to improve our website and services and is not used to identify individual visitors beyond what is necessary for security and fraud prevention.
We use administrative, technical and physical safeguards designed to protect your personal information and uploaded files against unauthorised access, alteration, disclosure or destruction, including encrypted data transmission and access-controlled storage. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have the right to access, correct, delete or export your personal information, to object to or restrict certain processing, and to withdraw consent for marketing communications. California residents have additional rights under the CCPA, including the right to know what personal information is collected and to opt out of its sale — we do not sell personal information. EU/UK residents have rights under the GDPR, including the right to lodge a complaint with a supervisory authority.
To exercise any of these rights, contact us using the details at the bottom of this page. We will respond within the timeframe required by applicable law.
We may share information with trusted third-party service providers who help us operate our business, including payment processors, shipping carriers, email service providers and analytics platforms. These providers are contractually restricted from using your information for any purpose other than providing services to us. We do not sell your personal information to third parties.
We retain personal information and order files for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes and enforce our agreements. Artwork files may be retained to support reorders unless you request earlier deletion.
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page.
Questions about this policy can be sent to hello@smartprinterhelpcenter.com or mailed to Smart Printer Help Center, 228 Foundry Street, Suite 400, Austin, TX 78701, USA. You can also call us at +1 (800) 555-0142.